At Jax and Lilly Intimates we are here to help. Please send an email to hello@JaxandLilly.com for help with any questions, comments, and concerns about your order. If you prefer to send us snail mail please send to: Jax & Lilly 120 Towne Street, Stamford CT 06902 Suite 651. You can also use the contact form below to send us a message and we will be sure to get back to you promptly.